PRIVACY POLICY

Effective Date: 27-08-2025
Last Updated: 26-10-2025

At ANDILE WEB, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, andileweb.com, and any related services operated by ANDILE MTETWA INNOVATIONS PBC (“we,” “our,” or “us”).

By accessing or using ANDILE WEB, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

We collect information to provide and improve our services. The data we collect may include:

1.1 Personal Information

When you register, purchase a subscription, or contact us, we may collect:

·         Full name

·         Email address

·         Phone number

·         Business name

·         Billing address

·         Payment information (processed securely through third-party payment gateways)

1.2 Account and Usage Data

When you use the platform, we automatically collect:

·         Login details and authentication data

·         Browser type, device type, and operating system

·         IP address and location (approximate)

·         Activity logs and usage analytics

·         Error reports and technical diagnostic data

1.3 Content and Website Data

Users who build websites, vCards, or other digital content using ANDILE WEB may store or upload:

·         Website content (text, images, videos, product data, etc.)

·         Contact forms, user submissions, and transaction information from their own websites
This data is securely stored and accessible only to the account owner unless shared publicly.

1.4 Cookies and Tracking

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and improve our platform.
You can adjust cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected data to:

·         Create and manage your user account

·         Provide access to website builder tools and hosting services

·         Process payments and manage subscriptions

·         Communicate with you regarding support, updates, or promotions

·         Improve functionality, security, and performance of the platform

·         Prevent fraud, unauthorized access, and abuse of our services

·         Comply with legal obligations and regulatory requirements

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.
However, we may share limited data in the following cases:

·         Payment Processors: To securely process transactions via integrated gateways (e.g., PayPal).

·         Service Providers: With trusted partners who assist in hosting, analytics, email delivery, or technical support — all bound by confidentiality agreements.

·         Legal Requirements: When required by law, court order, or to protect the rights, property, or safety of ANDILE WEB or its users.

4. Data Security

We implement strong security measures, including encryption, secure data storage, and access controls, to protect your information against unauthorized access, alteration, or disclosure.

Despite these measures, no online service can guarantee complete security. You use the platform at your own risk.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services.
If you delete your account, we may retain certain data for legal or record-keeping purposes in compliance with applicable laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

·         Access, correct, or delete your personal information

·         Withdraw consent for data processing

·         Request a copy of your stored data

·         Object to certain types of processing (e.g., marketing communications)

To exercise your rights, contact us at support@andileweb.com.

7. Third-Party Links and Integrations

ANDILE WEB may contain links or integrations with third-party services such as Google Analytics, Facebook Pixel, WhatsApp Chat, or payment gateways.
We are not responsible for the privacy practices or policies of these external platforms. Please review their respective policies before sharing personal data.

8. Children’s Privacy

Our platform is not directed toward individuals under the age of 18.
We do not knowingly collect personal data from minors. If you believe a minor has provided information, please contact us for prompt removal.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Revised versions will be posted on andileweb.com, and the “Last Updated” date will be modified accordingly. Continued use of the platform constitutes acceptance of the updated terms.

10. Contact Information

For privacy-related questions, concerns, or requests, please contact:
📧 support@andileweb.com
🏢 ANDILE MTETWA INNOVATIONS PBC
Bulawayo, Zimbabwe